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Knowledge base
General - POP
Account Info
1
Account Profile info - POP
GLOSSARY
1
What is the System Status?
Common Error Messages
4
Unsupported Post Request
413 Request Entity Too Large
#200 Requires Extended Permissions
It looks like you were misusing this feature by going too fast
Account Questions
14
Is There a Waitlist for POP?
How Do I Sign Up?
Unable to log into account
How Do I Switch My Customer Account to a Consultant Account?
How do I connect my existing ShopTheRoe account to my Facebook login?
View all 14
Sold Outside of POP
2
Can I Mark Multiple Items as "Sold Outside of POP"?
Specify Facebook Group
Live Sales
1
How Can I Enter Items I Sold During Live Sales into POP?
Manage Finances
2
How Do I Print a Profit/Loss Statement?
How can I View my Monthly Sales for Previous Months?
Inventory Questions
9
How do I add new inventory to POP?
How do I completely delete my inventory from POP?
Can I add past inventory to POP?
How do I add Attributes?- POP
How do I edit my inventory that has already been uploaded?
View all 9
POP Parties
19
Can I Have Customers Shop Who Are Not on Facebook?
How do I Create a POP Party?
How do I add my items to a party?
How do I find my Party link?
How do I invite other consultants to join my POP party?
View all 19
QR Codes
5
My QR Codes Are Not Printing Correctly, What Should I Do?
Do the QR Codes Print in Order?
Partial Sheets
Do QR Codes Change When Items are Edited or Removed From the Inventory Page?
What scanner do I use with QR codes?
PopItUp Payments
7
How to collect payment with PopItUp
How to connect your bank account to PopItUp
How to collect shipping expenses with PopItUp
How to send invoices with PopItUp
Earnings, payouts, and refunds with PopItUp
View all 7
Inventory - POP
Add/Edit Inventory
3
Add Inventory using Bulk Upload - POP
Edit/Change Attributes- POP
How to delete or rename attributes and their values
Post to Inventory to Facebook
2
Post Inventory to Facebook Manually - POP
SmartPost: complete process - POP
Parties - POP
Creating Parties
5
How to Create a Party Link - POP
How to create a LIVE Party
How to add album cover photos to POP party pages
Making your PopItUp Party Pages Private
Using the Open for Shopping Feature
Multi Consultant Parties
1
Adding Consultants to Your Party - POP
Troubleshooting - POP
General
1
Nuclear Option - POP
Facebook
4
Invalid Facebook Permissions - POP
Where can I check for errors?
Why is there a delay?
My items began to post, then paused?
Shipping - POP
Shipping Labels
16
How do I use POP Shipping Labels?
IS POP Compatible with Stamps or Shipping Easy?
Does the Postage Amount Show on Labels?
How much do shipping labels cost on PopItUp?
Shipping Boxes
View all 16
Facebook - POP
Facebook Posting Questions
18
Does POP post to Facebook events?
How do I add a claim link to my photos on Facebook using POP?
Can I Post without a claim link or description?
Can I delete old claim link messages?
Can I post to two or more groups on Facebook?
View all 18
Schedule Facebook Posts
6
How Can I Check if I Scheduled my Items to Post at the Right Time?
Is the Scheduled Time when the item should appear?
Can I edit the time of a queued post?
How do I cancel queued posts?
My Item Sold outside of POP before it was queued to post, will it post?
View all 6
Refresh Sold Comments
4
How do I refresh sold comments?
Will items with sold comments be automatically moved to Orders?
How do I remove old comments?
How long does refreshing comments take?
Removing Photos from Facebook
6
I deleted some photos but they're not coming down. What's going on?
Can I delete my Facebook Albums through POP?
Can I Cancel my Deletion Request?
Can I Schedule my Items to Delete?
How can I delete my sold Items and photos from Facebook?
View all 6
Troubleshooting
15
Contact Support
Can't Find Blue Facebook Login button
How to Find Item ID's
What does "It looks like you were misusing this feature by going too fast" mean, and how do I fix it?
My Facebook groups/albums aren't pulling up
View all 15
Facebook Cleanup
0
Feature Suggestions - POP
Feature Suggestions
1
Feature suggestions
Clean Up Feature - POP
General
3
What is Facebook CleanUp?
"No Albums" message using the CleanUp feature.
"Get Request" Error Message
Integrations - POP
Integrations
1
Coming Soon
Customers using POP
I Haven't Gotten My Invoice
1
I Haven't Gotten My Invoice
I Never Received My Item
1
I Never Received My Item
Report Incident
1
Report an Incident
Smart Post - POP
Smart Post
5
How do I use SmartPost?
SmartPost Cannot Find my Inventory
SmartPost and Duplicates
Create Empty Albums
No Albums on SmartPost