Account Questions

Do Customers Need to Create an Account to Claim an Item?
A customer does not need an account to claim items through PopItUp.  They may shop as a guest. However, if they would like to keep a history of their orders...
Mon, 4 Sep, 2017 at 10:10 AM
Why did my subscription renewal fail?
Every month, our payment processor, BrainTree, automatically bills the credit card that you have on file for your monthly subscription to PopItUp.com.  If f...
Mon, 4 Sep, 2017 at 10:17 AM
How Do I Cancel My Account?
If you would like to cancel your account, first, we are sorry to see you go!  We value each of our consultants.  You can cancel your account here.  Or, ...
Mon, 4 Sep, 2017 at 10:20 AM
Social Account Connections
If you are having trouble posting to your Facebook page, please check your Social Account Connections. You may have it connected to an old POP account. Some...
Mon, 4 Sep, 2017 at 10:35 AM